Research, Documentation Preparation and other Services

Managing the Outsourcing Process. 
As with any business process outsourcing, such outsourcing calls for appropriate assessment of the enterprise customer's needs, due diligence and selection of one or more suitable service providers, definitions of service quality and metrics for milestones and completion, ongoing supervision of performance and evaluation of quality as delivered, and feedback for process improvement.  Your legal research service provider ("LSRP") should be commit to a full life-cycle approach.

Contracting Provisions.  
Contracts with LRSP's should address a number of critical issues:

• scope

• pricing

• payment

• malpractice

• confidentiality

• service quality

• liability

If you would like some help in developing a contracting design and management process, please feel free to contact us.